1. Introduction
Welcome to Fasttrans Translation Company (“Fasttrans,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fast4trans.com/ (the “Website”) or use any of our translation, localization, interpretation, transcription, or related language services.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
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Request a translation quote.
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Contact us through our contact forms.
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Send us documents for translation.
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Subscribe to our newsletter.
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Request customer support.
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Communicate with us via email or WhatsApp.
This information may include:
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Full name
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Company name
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Email address
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Phone number
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Country
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Billing information (when applicable)
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Files and documents submitted for translation
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Any additional information you choose to provide
Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of access
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Referral source
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Website usage statistics
Cookies
Our Website uses cookies and similar technologies to:
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Improve website functionality
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Remember your preferences
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Analyze website traffic
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Enhance user experience
You may disable cookies through your browser settings. However, doing so may affect certain features of the Website.
3. How We Use Your Information
We use your information to:
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Provide translation and language services.
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Process quote requests.
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Deliver completed projects.
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Communicate regarding your inquiries or orders.
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Process payments and invoices.
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Improve our Website and services.
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Respond to customer support requests.
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Send service-related notifications.
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Send promotional emails and newsletters (only if you have opted in).
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Comply with legal obligations.
4. Confidentiality of Translation Documents
At Fasttrans, we understand that many documents contain sensitive or confidential information.
All documents submitted to us are treated with strict confidentiality. We implement appropriate administrative, technical, and organizational measures to protect your files against unauthorized access, disclosure, alteration, or destruction.
Our employees, translators, editors, and project managers are required to maintain confidentiality regarding all client materials.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
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With trusted translators, editors, or linguistic professionals working on your project under confidentiality obligations.
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With secure third-party service providers that assist with payment processing, website hosting, cloud storage, email delivery, or IT support.
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When required by law or legal process.
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To protect our legal rights, customers, employees, or property.
6. Data Storage and Retention
We retain your information only for as long as necessary to:
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Complete your requested services.
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Meet legal and accounting obligations.
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Resolve disputes.
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Maintain business records.
Translation files may be retained for future revisions, re-orders, or customer support unless you request their deletion where legally permitted.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
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Access your personal information.
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Correct inaccurate information.
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Request deletion of your data.
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Restrict or object to certain processing activities.
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Request a copy of your personal information.
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Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Services
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our Website and services are intended for individuals who are at least 18 years old or are using our services under the supervision of a parent, guardian, or authorized organization.
We do not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been collected, we will promptly delete it.
11. International Data Transfers
As a translation company serving clients worldwide, your information may be processed or stored in countries other than your own.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with applicable privacy laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised effective date. Continued use of our Website after changes become effective constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Fasttrans Translation Company
Website: https://fast4trans.com/
Email: info@fast4trans.com
WhatsApp: +20 155 219 6068
We will make every reasonable effort to respond to your inquiry as promptly as possible.